asha 777 Privacy Policy

This Privacy Policy ("Policy") is issued by the authority ("we", "our") operating the asha 777 website and its related services ("Platform"). By using the Platform, you are considered to have accepted the terms of this Policy. asha 777 places the highest importance on user privacy and is fully committed to keeping your information secure.

1 Definitions and Applicability

1.1 Definitions

Below are the meanings of some key terms used in this Policy:

• "Personal Information" means any information that can directly or indirectly identify you — such as your name, mobile number, email address, or financial transaction details.
• "Processing" means any operation performed on data, including collection, storage, modification, use, or deletion.
• "User" means any individual who opens an account or uses services on the asha 777 platform.
• "Third Party" means any person or organisation other than asha 777 or the user.

1.2 Scope of Applicability

This Policy applies to all pages, services, mobile applications, and support channels of the asha 777 platform. To learn more about our services, you can read our About Us page. Even if the platform contains links to third-party websites, we are not responsible for the privacy practices of those sites.

2 What Information We Collect

2.1 Information Provided Directly by You

When you register an account on asha 777, make a deposit or withdrawal, or contact support, we may collect the following information:

• Full name and date of birth
• Mobile number and email address
• National ID card or passport details for identity verification
• Mobile wallet details for bKash, Nagad, or Rocket (only the portion necessary to complete transactions)
• Any additional information you provide yourself, such as messages sent in support chat

2.2 Automatically Collected Information

Some information is collected automatically while you use the platform:

• IP address and device identifier information
• Browser type, operating system, and device model
• Time spent on the platform and list of pages visited
• Login and logout times and transaction history
• Gaming activity logs (bet amounts, win/loss history, etc.)

3 Purpose of Data Use

asha 777 uses your information for the following purposes:

3.1 Account Management and Verification

Your information is essential for account registration, identity verification (KYC), and completing each transaction properly. It is also used to connect with bKash, Nagad, or Rocket wallets for deposits and withdrawals.

3.2 Customer Service

We use your information to maintain the quality of support provided through 24/7 live chat and email. This includes ensuring proper service in both Bengali and English.

3.3 Security and Fraud Prevention

Your information is analysed to detect and prevent unauthorised access, fraudulent activity, or other cyber threats.

3.4 Service Improvement

Aggregated and anonymised data is used to improve platform functionality, game selection, and the overall user experience. No individual-level information is revealed in this analysis.

3.5 Marketing Communications

If you consent to receiving marketing messages, we may send bonus offers or promotional updates to your email or mobile number. You may withdraw this consent at any time.

4 Cookies and Tracking Technologies

4.1 What Are Cookies

A cookie is a small text file stored on your device through your browser. The asha 777 platform uses the following types of cookies:

• Essential Cookies: These are required to maintain login sessions and ensure security.
• Functional Cookies: For remembering your preferences such as language, theme, or security settings.
• Analytics Cookies: To understand how users use the platform and to improve the service.

4.2 Cookie Control

You can turn off non-essential cookies at any time by changing your browser settings. However, please note that disabling essential cookies may affect your ability to use certain features of the platform.

5 Sharing Data with Third Parties

asha 777 never sells your personal information or transfers it to third parties for commercial gain. Some information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Trusted third-party services are used for payment processing, identity verification, and managing technical infrastructure. These partners receive only the information necessary for their specific tasks and are bound by confidentiality agreements.

5.2 Legal Obligations

Information may be provided as required by law in response to a court order or a valid request from a government authority. Complying with applicable law in such cases is asha 777's legal responsibility.

5.3 Game Studios and Technology Providers

We work with various studios including Pragmatic Play, PG Soft, JILI, and Evolution to run gaming software. These studios receive only the technical data necessary to operate games; your personal identity or financial information is not shared with them.

6 Data Storage and Security

6.1 How Long Data Is Retained

Your information is retained while your account is active. Even after an account is closed, some information may be kept for a defined period due to legal and regulatory obligations. Once the specified period has passed, information is securely deleted or anonymised.

6.2 Security Measures

asha 777 takes industry-standard technical measures to protect your information:

• All data exchanged between your browser and our servers is encrypted using SSL (Secure Socket Layer) encryption.
• Stored data is protected with advanced encryption methods.
• OTP-based two-factor verification is in place for account access.
• Regular security audits and vulnerability assessments are conducted.
• Only authorised staff have access to specific data, and every access is logged.

6.3 Your Responsibilities

Alongside technical safeguards, it is important that you also take some precautions. Keep your password strong, do not share it with anyone, and log out when you are done. If you notice any suspicious activity, notify our support team immediately.

7 Your Rights

As a user of the asha 777 platform, you have the following rights:

7.1 Right to Access

You may request to know what information we hold about you. After verification, we will provide a summary within a specified timeframe.

7.2 Right to Correction

If any of your information is incorrect or incomplete, you may request a correction. Some information can be updated directly from account settings; for others, you will need to contact support.

7.3 Right to Deletion

Subject to certain conditions, you may request deletion of your account and associated information. However, some information must be retained for a specified period due to legal obligations.

7.4 Right to Restrict Processing

You may request that your information not be used for a specific purpose. For example, withdrawing consent to stop receiving marketing messages.

7.5 Right to Data Portability

You may request a copy of the information you have provided, in a commonly used digital format.

To exercise these rights, please contact our support team. Detailed account-related rules and regulations can be found on our Terms and Conditions page.

8 Protection of Minors

asha 777's services are intended only for individuals aged 21 and above. We do not knowingly collect or store information from any minor. Age is verified at the time of registration, and additional identity verification is in place for suspicious cases.

If we become aware that information from a minor has been collected by mistake, the relevant account and data will be deleted immediately. Our commitment to responsible gaming is described in detail on the Responsible Gaming page.

9 Policy Changes

asha 777 reserves the right to update this Privacy Policy as needed. If any significant changes are made, the "Last Updated" date at the top of the page will be changed, and registered users will be notified through their contact details.

If you continue using the platform after a revised policy has been published, you are considered to have accepted the new terms. We therefore recommend reviewing this page regularly.

10 Contact Us

If you have any questions, concerns, or requests regarding the Privacy Policy, please use the contact methods below. Our team is ready to assist in both Bengali and English.

For answers to common questions, visit our FAQ page — it has detailed answers on accounts, payments, bonuses, and security.